Privacy Policy
Effective date: February 26, 2026
Information we collect
- Account data such as username, display name, and authentication metadata.
- App activity such as messages, fitchecks, settings, and usage telemetry.
- Billing metadata needed for subscriptions and payment operations.
How we use information
- To operate Cue features including coaching, matching, and personalization.
- To maintain safety, prevent abuse, and monitor service reliability.
- To process billing and support account administration.
Data sharing
We may share data with service providers that support hosting, payments, analytics, and authentication. We do not sell personal information.
Retention
We retain data as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type.
Security
We use reasonable administrative, technical, and organizational controls to protect data, but no system is perfectly secure.
Your choices
- You can update account profile fields and settings inside the app.
- You can manage or cancel subscriptions through the billing portal.
- You can request account-related support at the contact address below.
Policy changes
We may update this policy over time. Continued use of the service after updates means you acknowledge the revised policy.
Contact
For privacy questions, contact: privacy@socialcognition.io.
For support questions, use the support form or email support@socialcognition.io.